Government Agencies Directory

The central bank of Malaysia.

Responsibilities

Regulating financial institutions, managing monetary policy, and overseeing the payment system.

1-300-88-5465

Online Services

e-Filing for Financial Reporting

The statutory body responsible for promoting monetary and financial stability in Malaysia.

Responsibilities

Regulating the financial sector, managing foreign exchange administration (FEA) rules, and issuing the national currency.

1-300-88-5465 / bnmtelelink@bnm.gov.my

Online Services

eCCRIS (credit reports) and various financial intelligence and regulatory reporting systems.

The central bank of Malaysia, responsible for monetary policy and financial system stability.

Responsibilities

Regulating financial institutions, managing currency, and overseeing the payment system.

1-300-88-5465

Online Services

e-Filing for financial reporting

Malaysia's central bank responsible for monetary policy, financial system stability, and foreign exchange regulation.

Responsibilities

Supervises and licenses banks and payment providers, administers Foreign Exchange Policy (FEP) rules on foreign borrowings and capital repatriation, and regulates anti-money laundering (AML/CFT) frameworks.

1-300-88-5465 / bnmtelelink@bnm.gov.my

Online Services

BNM TELELINK, CCRIS, eFEP (Foreign Exchange Policy Portal)

A statutory body formed by the merger of the Registrar of Companies and Registrar of Businesses, serving as the primary authority for corporate governance and business registration.

Responsibilities

Incorporation of companies, registration of businesses and LLPs, and ensuring compliance with corporate legislation.

enquiry@ssm.com.my

Online Services

MyCoID, ezBiz Online, e-Search, e-Compound

The primary statutory body regulating business entities, company registrations, and corporate governance in Malaysia under the Ministry of Domestic Trade and Cost of Living.

Responsibilities

Administers the Companies Act 2016, registers companies and sole proprietorships/partnerships, monitors corporate filings (annual returns and financial statements), and enforces corporate compliance.

+603 7721 4000 / enquiry@ssm.com.my

Online Services

MyCoID, EzBiz, SSM e-Services, MBRS (Malaysian Business Reporting System)

A statutory body established to develop the construction industry in Malaysia.

Responsibilities

Regulating construction activities, registering contractors, and ensuring quality and safety standards.

03-5567 3300

Online Services

CIMS

A statutory body established to develop the construction industry in Malaysia.

Responsibilities

Registration of contractors, accreditation of construction personnel, and ensuring quality and safety standards in construction.

03-5567 3300

Online Services

CIMS (CIDB Integrated Management System)

Federal agency under the Ministry of Natural Resources and Environment responsible for environmental protection.

Responsibilities

Environmental Impact Assessment (EIA) approval, pollution control, environmental compliance monitoring, waste management regulation

Aras 1–4, Persiaran Ekoflora, 62574 Putrajaya

Online Services

EIA online submission, environmental compliance portal, DOE e-ASAS

A department under the Ministry of Human Resources responsible for ensuring the safety, health, and welfare of people at work.

Responsibilities

Enforcing the Occupational Safety and Health Act 1994 and promoting safe working environments.

03-8000 8000

Online Services

MyKKP

The regulatory agency under the Ministry of Human Resources responsible for safety, health, and welfare standards in workplaces.

Responsibilities

Enforces the Occupational Safety and Health Act (OSHA) 1994 and Factories and Machinery Act, registers certified workplace equipment (e.g., boilers, cranes), conducts site inspections, and investigates workplace accidents.

+603 8000 8000 / jkkp@mohr.gov.my

Online Services

MyKKP Portal (e-Daftar, e-Permit)

A social security institution that provides retirement benefits for employees through mandatory savings.

Responsibilities

Managing mandatory contributions from employers and employees to ensure retirement security.

03-8922 6000

Online Services

i-Akaun (Employer/Employee)

A federal statutory body managing mandatory retirement savings schemes for private sector and non-pensionable public sector employees in Malaysia.

Responsibilities

Enforces employer compliance under the Employees Provident Fund Act 1991, registers employers and staff, and collects monthly statutory retirement contributions.

+603 8922 6000

Online Services

i-Akaun (Majikan / Employer)

A social security program managed by SOCSO to provide financial assistance to workers who lose their jobs.

Responsibilities

Providing job search allowances and training programs for unemployed individuals.

1-300-22-8000

Online Services

EIS Portal

A social safety net scheme managed by SOCSO under the Employment Insurance System Act 2017 to protect workers against sudden retrenchment or job loss.

Responsibilities

Administering mandatory monthly contributions collected from private employers and employees, providing transitional financial assistance, and re-employment placement services.

+60 1-300-22-8000 / perkeso@perkeso.gov.my

Online Services

ASSIST Portal (integrated alongside standard SOCSO contributions)

Federal agency responsible for fire safety, prevention, and rescue operations.

Responsibilities

Fire certificate issuance, fire safety inspection, building plan approval (fire safety), emergency response

Ibu Pejabat Bomba Dan Penyelamat, 25 Jalan Bukit Bintang, 55100 Kuala Lumpur

Online Services

Fire certificate application, building plan submission, safety training registration

Agency under the Ministry of Human Resources responsible for training and development of the workforce.

Responsibilities

Employer registration (mandatory for 10+ employees), training levy collection, training grant administration, skills development

HRD Corporation, No. 3A, Jalan 5/83B, Off Jalan Negeri, 59200 Kuala Lumpur

Online Services

HRD Corp e-Trainer, employer portal, training grant applications

An agency responsible for managing the human resources development fund to catalyze the training of the Malaysian workforce.

Responsibilities

Collecting HRD levies from registered employers and providing grants for employee training and upskilling programs.

1-800-88-4800

Online Services

e-TRiS.

Government agency responsible for immigration control, visas, passes, and foreign worker management.

Responsibilities

Employment Pass (EP), Dependent Pass, Professional Visit Pass, expatriate quota, foreign worker permits, visa extensions

Putrajaya Headquarters, Level 1–7, Block 2G4, Persiaran Perdana, Presint 2, 62550 Putrajaya

Online Services

e-Services portal, EP application, MYXpats portal (with MDEC/MIDA)

The main revenue collecting agency under the Ministry of Finance responsible for the administration of direct taxes.

Responsibilities

Tax assessment, collection, and enforcement of income tax laws.

03-8911 1000

Online Services

MyTax portal

The main government agency responsible for assessing, administering, and collecting direct taxes from businesses and individuals in Malaysia.

Responsibilities

Administers Corporate Income Tax, Personal Income Tax, Withholding Tax, Real Property Gains Tax (RPGT), Stamp Duty, and mandatory e-Invoicing compliance.

+603 8911 1000

Online Services

MyTax Portal, ezHasil, e-Filing, e-Daftar, MyInvois Portal

The federal agency operating under the Ministry of Domestic Trade and Cost of Living responsible for the development and administration of IP rights.

Responsibilities

Registers and protects business trademarks, patents, industrial designs, geographical indications, and copyright voluntary notifications across Malaysia.

+603 7496 8900 / ipmalaysia@myipo.gov.my

Online Services

IP Online Filing Portal, Patent Search, Trademark Search

The federal agency responsible for enforcing customs and excise laws and collecting indirect taxes.

Responsibilities

Managing import/export procedures, collecting Sales and Service Tax (SST), excise duties, and border security.

1-300-88-8500

Online Services

MySST (SST registration and filing) and SMK (Sistem Maklumat Kastam) for trade declarations.

An agency under the Ministry of Human Resources responsible for ensuring workplace safety and health.

Responsibilities

Enforcing the Occupational Safety and Health Act (OSHA), inspecting industrial machinery, and investigating workplace accidents.

+603-8886 5343 / projkkp@mohr.gov.my

Online Services

MyKKP for machinery registration and safety officer notifications.

A social security institution managing the mandatory retirement savings scheme for private sector employees [10+ Malaysian Government Agencies Every Business Must Know](https://altomate.io/my/blog/company-corporate-compliance/10-malaysian-government-agencies-every-business-must-know/).

Responsibilities

Managing employee retirement funds and collecting mandatory monthly employer contributions [Government Agencies in Malaysia | Quadrant Biz Solutions](https://quadrantbiz.co/blog/government-agencies-in-malaysia).

+603 8922 6000

Online Services

i-Akaun (Employer/Member)

A social security institution providing retirement benefits for employees in the Malaysian private sector.

Responsibilities

Managing compulsory retirement savings, enforcing employer contributions, and managing investment funds for members.

+603-8922 6000

Online Services

i-Akaun (Employer) for contribution payments and employee registration.

Malaysia's tax authority responsible for direct taxation and ensuring tax compliance [10+ Malaysian Government Agencies Every Business Must Know](https://altomate.io/my/blog/company-corporate-compliance/10-malaysian-government-agencies-every-business-must-know/).

Responsibilities

Income tax collection, real property gains tax administration, and tax advisory [Corporate Compliance Requirements in Malaysia | Acclime](https://malaysia.acclime.com/guides/corporate-compliance-requirements).

+603 8911 1000

Online Services

e-Daftar, e-Filing, ByrHASiL

The agency responsible for administering direct taxes in Malaysia.

Responsibilities

Collection of income tax, corporate tax, real property gains tax, and stamp duties; ensuring tax compliance and providing tax education.

+603-8911 1000

Online Services

MyTax portal, e-Daftar (taxpayer registration), e-Filing (tax submission), and e-PCB (monthly tax deduction).

A unified portal that uses a single identification number for business registration across multiple agencies.

Responsibilities

Facilitates simultaneous registration with SSM, LHDN, EPF, SOCSO, and HRD Corp to streamline business startup.

+603-7721 4000

Online Services

Unified company incorporation and name search

A single corporate identity number derived from the SSM incorporation number for multi-agency transactions.

Responsibilities

Simplifying business registration by enabling simultaneous registration with SSM, LHDN, EPF, and SOCSO.

603 7721 4000

Online Services

Simultaneous registration for new companies

An integrated online platform that uses a single identification number for business registration and government transactions.

Responsibilities

Facilitating simultaneous registration with SSM, LHDN, EPF, SOCSO, and HRD Corp during company incorporation.

+603-7721 4000 (via SSM)

Online Services

Simultaneous agency registration and electronic submission of incorporation documents.

Government agency under the Ministry of Communications responsible for driving Malaysia's digital economy.

Responsibilities

MSC Malaysia status, digital economy incentives, tech company facilitation, digital talent programs, tech startup support

MDEC, Capital 5, 5th Floor, Persiaran Multimedia, 63000 Cyberjaya

Online Services

Application portal for MSC status, digital incentives, MYXpats Centre (with MIDA)

The national trade promotion agency under MITI focused on developing Malaysia's export sector.

Responsibilities

Promoting Malaysian products and services globally, providing market intelligence, and organizing international trade missions.

+603-6207 7077 / info@matrade.gov.my

Online Services

MyExport portal and the MATRADE Exporters Registry (MER).

The national trade promotion agency of Malaysia focused on developing and promoting Malaysia's exports to the world.

Responsibilities

Assisting Malaysian companies to export, providing market intelligence, and organizing international trade fairs.

+603-6207 7077 / info@matrade.gov.my

Online Services

MATRADE Exporters Registry, MyExport

An initiative and single-window online portal managed by SSM that assigns a uniform corporate identification number across multiple government agencies.

Responsibilities

Facilitating synchronized company incorporation and simultaneous registration with participating statutory compliance agencies including LHDN, EPF, SOCSO, EIS, and HRD Corp.

+60 3-7721 4000 / enquiry@ssm.com.my

Online Services

MyCoID 2016 Registration and Name Reservation Portal

The principal government agency under MITI for promoting and coordinating industrial development and investments in the manufacturing and services sectors.

Responsibilities

Investment promotion, evaluation of manufacturing licenses, tax incentives, and facilitating project implementation.

03-2267 3494

Online Services

e-Services for incentives and manufacturing licenses

The government's principal agency for the promotion of the manufacturing and services sectors in Malaysia.

Responsibilities

Harmonizing government promotion efforts, attracting investments, and facilitating project implementation and operation.

03-2267 3633

Online Services

MIDA e-Services

Federal ministry responsible for public health, healthcare services, and food safety.

Responsibilities

Food safety licenses, medical device regulation (via MDA), pharmaceutical registration, healthcare facility licensing, Halal food health certificates

Ministry of Health Malaysia, Block E1, Complex E, Federal Government Administrative Centre, 62590 Putrajaya

Online Services

Food safety portal, FSQ (Food Safety & Quality) applications, licensing services

Ministry responsible for international trade, industrial development, and investment policies.

Responsibilities

Trade policy, manufacturing license issuance, AP (Approved Permit) for imports, WRT license for foreign trading companies

Block 10, Lot 4G7, Presint 4, 62100 Putrajaya

Online Services

Policy guidelines, trade statistics, application submissions

The ministry responsible for the development of trade, industry, and investment policies in Malaysia.

Responsibilities

Formulating policies for industrial development, international trade, and investment promotion.

03-8000 8000

Online Services

e-MITI

The ministry responsible for the development of trade, industry, and investment in Malaysia.

Responsibilities

Formulating policies for industrial development, international trade, and investment promotion.

03-8000 8000

Online Services

MITI e-Services

A social security organization providing insurance protection to employees against workplace injuries and disability [Government Agencies in Malaysia | Quadrant Biz Solutions](https://quadrantbiz.co/blog/government-agencies-in-malaysia).

Responsibilities

Administering social security schemes, disability benefits, and the Employment Insurance System (EIS) [Government Agencies in Malaysia | Quadrant Biz Solutions](https://quadrantbiz.co/blog/government-agencies-in-malaysia).

1-300-22-8000

Online Services

ASSIST Portal

A government agency providing social security protection to employees through insurance schemes.

Responsibilities

Administering the Employment Injury Scheme, Invalidity Scheme, and the Employment Insurance System (EIS) for retrenched workers.

1-300-22-8000 / perkeso@perkeso.gov.my

Online Services

ASSIST Portal for employer registration and monthly contribution submissions.

The government agency responsible for the administration of indirect taxes and border control.

Responsibilities

Collection of import/export duties, sales tax, and service tax.

1-300-88-8500

Online Services

MySST

The federal agency responsible for indirect taxation, trade facilitation, and enforcement of import/export controls.

Responsibilities

Administers Sales and Service Tax (SST), assesses import and export duties, grants customs duty exemptions, and regulates bonded warehouses and cross-border trade compliance.

1-300-88-8500 / +603 7806 7200

Online Services

MySST Portal, uCustoms, Sistem Maklumat Kastam (SMK)

The central coordinating agency under the Ministry of Entrepreneur and Cooperatives Development that oversees SME development.

Responsibilities

Providing business advisory services, financial assistance programs, and capacity building for small and medium enterprises.

1-300-30-6000

Online Services

MyAssist MSME, SME Status Registration

A statutory body responsible for the regulation and development of the capital markets in Malaysia.

Responsibilities

Licensing market participants, regulating securities and derivatives, and protecting investors.

+603-6204 8000

Online Services

Licensing and regulatory filing systems

The central coordinating agency under the Ministry of Entrepreneur and Cooperatives Development for SME development.

Responsibilities

Formulating policies and strategies for SME development and providing business support.

1-300-30-6000

Online Services

SME status registration and grant application portals

An agency under the Ministry of Human Resources that provides social security protection to employees.

Responsibilities

Managing social security schemes including employment injury insurance and invalidity pension.

1-300-22-8000

Online Services

ASSIST Portal

A government agency under the Ministry of Human Resources providing social security protections, medical benefits, and compensation schemes to employees in Malaysia.

Responsibilities

Administers the Employment Injury Scheme, Invalidity Scheme, and the Employment Insurance System (EIS); collects statutory employer/employee social security contributions.

1-300-22-8000 / +603 4264 5000 / perkeso@perkeso.gov.my

Online Services

ASSIST Portal